I use Memo to create a daily journal, which contains records of phone conversations, meetings, ToDo items, etc. I save each day's journal separately and combine them all at the end of the month. I use a utility called FINDTEXT.EXE to locate any information that I need. I now have two years of daily journal files on my HP, with me at all times. I cannot even begin to tell you how useful this information is. I have settled arguments, shown sales people prices they have quoted to me, solved issues prior to litigation, discovered that I WAS WRONG on an issue, etc, etc.
Dara Khoyi CompuServe ID: [74147,242]